ZKTeco USA C3-400 Quick Start Installation Guide

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Instructions for Installation and Use of the C3100/200/400 Control Panel

Version: 1.0.1

Date: Oct. 2010

About This Manual

This manual is a guide to installation and connection of the C3100/200/400 access control operator panel. For how to use the software of the product, see ZKAccess4.0 User Manual.

Contents

1 Important Security Instructions1
1.1 Important
Security Instructions1
1.2 Installation Cautions2
2 Introduction5
2.1 System Function Parameters5
2.2 Product Technical Parameters
5
2.3 Control Operator Panel Indicators6
3 Connection and Installation8
3.1 Case Installation8
3.2 Installation of Access Control Operator Panel Wires9
3.3 Control Operator Panel System Installation
10
3.4 Control Operator Panel Connection Terminals12
3.5 Connection with Door Sensors, Exit Switches, and Auxiliary Input Devices
16
3.6 Connection with Wiegand Readers18
3.7 Relay Output Connection20
3.8 Access Control Operator Panel System Power Supply Structure25
4 Access Control Operator Panel System Networking
27
4.1 Access Control Networking Wires and Wiring27
4.2 TCP/IP Network Communication29
4.3 RS485 Network Communication
29
4.4 DIP Switch Setting (485 Address Setting, Factory Setting, and Termina
Resistan ce Settin ng) 31

1 Important Security Instructions

1.1 Important Security Instructions

  • 1. Read, follow and keep instructions: Before operating the equipment, read and follow strictly all security and operation instructions. Please keep the instructions in good condition for future reference.
  • Accessories: Please use the accessories recommended by the manufacturer or delivered with the product. Any other related product is not recommended as the major alarming or monitoring system. The major alarming or monitoring system should comply with the local applicable fire-prevention and security standards.
  • 3. Installation cautions: Do not place this equipment on any unstable table, tripod mount, support or base, lest the equipment should fall and get damaged, and more undesirably cause severe personal injuries. Therefore, it is important to install the equipment as instructed by the manufacturer.
  • 4. All peripheral devices must be grounded.
  • No external connection wires can be exposed. All connections and idle wire ends must be wrapped with insulating tapes to prevent accidental contact with exposed wires from damaging the equipment.
  • Repair: Do not attempt unauthorized repair of the equipment. Disassembly or detachment is likely to cause shock or other risks. All repair jobs should be done by qualified repair personnel.
  • 7. Damages in need of repair: In any of the following cases, first disconnect the AC/DC power supply from the equipment and notify qualified repair personnel for repairs:
    • The power cord or connector is damaged.
    • There is entry of liquid or any other foreign object into the equipment.
    • The equipment is wetted or exposed to bad weather (rain, snow, etc.).

  • If the equipment cannot work normally even though operated as\ninstructed, please be sure to adjust only the control components specified\nin the operation instructions. Incorrect adjustment of other control components may cause damage to the equipment, and add to troubleshooting workload of the qualified technicians.
  • The equipment falls down or its performance changes obviously.
  • 8. Replacing components: If it is necessary to replace a component, the repair personnel must use only the substitutes specified by the manufacturer.
  • Security inspection: After the equipment is repaired, the repair personnel are supposed to conduct security inspection to ensure the equipment can work normally.
  • 10. Power supply: Operate the equipment with only the type of power supply indicated on the label. Contact the operator for any uncertainty about the type of power supply.

Violation of any of the following cautions is likely to lead to personal injury or equipment failure, and any resulting damage will not be covered by our routine maintenance.

  • Before installation, switch off the external circuit (that supplies power to the system), including locks.
  • Before connecting the equipment to power supply, ensure the output voltage is within the specified range.
  • Never connect power before completion of installation.

1.2 Installation Cautions

All wires must run through casing pipes, for example PVC or galvanized pipes, to prevent failure caused by rodent damage. Although a control panel is designed with good antistatic, lightning-proof, and leakage-proof functions, ensure its chassis and the AC ground wire are connected properly and the AC ground wire is grounded physically.

  • 2. It is recommended not to plug/unplug connection terminals frequently when the system is energized. Be sure to unplug the connection terminals before starting any relevant welding job.
  • 3. Do not detach or replace any control panel chip without permission, because unprofessional operation may cause damage to the control panel.
  • 4. It is recommended not to connect any other auxiliary devices without permission. All non-routine operations must be communicated to our engineers in advance.
  • 5. A control panel should not share one power socket with any other large-current device.
  • 6. It is preferable to install card readers and buttons at heights of 1.4-1.5m above the ground, but the heights are subject to proper adjustment according to customers' usual practice.
  • 7. It is advised to install control panels at places easy of maintenance, like a weak electric well.
  • 8. It is strongly recommended that the exposed part of any connection terminal should not be longer than 4mm , and specialized clamping tools may be used to avoid short-circuit or communication failure resulting from accidental contact with excessive exposed wires.
  • 9. To save access control event records, read data periodically from control panels.
  • Get prepared countermeasures according to application scenarios for unexpected power failure, like selecting power supply with UPS.
  • 11. The connection between a card reader and a control panel should not be longer than 100m.
  • 12. The connection between a PC and a control panel should be shorter than 1200m for RS485 communications. A length within 600m is recommended to make communications more stable.

  • 13. To protect the access control system against the self-induced electromotive force generated by an electronic lock at the instant of switching off/on, it is necessary to connect a diode in parallel (please use the FR107 delivered with the system) with the electronic lock to release the self-induced electromotive force during onsite connection for application of the access control system.
  • 14. It is recommended that an electronic lock and a control panel should use respective power supplies.
  • 15. It is recommended to use the power supply delivered with the system as the control panel power supply.
  • 16. In a place with strong magnetic interference, galvanized steel pipes or shielded cables are recommended, and proper grounding is required.

2 Introduction

The access control management system is a new modernized security management system, which is an effective measure for security and protection management. It is mainly used to manage entrances and exits of important places, such as banks, hotels, equipment rooms, offices, smart communities, and factories.

2.1 System Function Parameters

  • High-speed 32-bit 400MHz CPU, 32M RAM, and 256M Flash.
  • Embedded LINUX operating system.
  • One-door/two-door two-way access or four-door one-way access.
  • A maximum of 30,000 card holders and 100,000 offline event records.
  • Support of multiple Wiegand card formats and a password keypad, compatible with various types of cards.
  • Use of dual communication technologies: the Ethernet plus the RS485 industrial bus, for reliable communications.
  • With a watchdog (hardware) built in the control panel to prevent crash.
  • Over-current, over-voltage, and inverse-voltage protection for input of power supply to the control panel.
  • Over-current protection for the power supply to card readers.
  • Instant over-voltage protection for all input/output ports.
  • Instant over-voltage protection for communication ports.

2.2 Product Technical Parameters

  • Working power supply: rated voltage 12V (±20%) DC; rated current ≤0.5A.
  • Working environment: temperature 0°C-55°C; humidity 10%-80%.

  • Output load: working voltage AC \leq 30V, rated current \leq 8A; DC \leq 36V, rated current \leq 5A.
  • C-type electronic lock relay output terminal: 10A contact current, 12V DC, with LED status indications.
  • Output terminal of the auxiliary relay: 2A contact current, 30V DC, with LED status indications
  • With detachable connection terminals made of alloy-steel non-magnetic flange materials.
  • Outline dimensions of the control PCB: 160mm (length) × 106mm (width) for C3-100/200; 218mm (length) × 106mm (width) for C3-400.
  • Mounting hole dimensions of the control PCB: 147.32mm (length) × 91.44mm (width) for C3-100/200; 203.2mm (length) × 106mm (width) for C3-400.
  • External box dimensions: 345mm × 275mm × 70mm.

2.3 Control Operator Panel Indicators

When the C3-100/200/400 is powered on, normally the POWER indicator (red) is lit constantly, the RUN indicator (green) flashes (indicating the system is normal), and other indicators are all off.

Except the cases as follows:

  • 1. LINK indicator (green): indicates proper TCP/IP connection if it is lit constantly;
  • 2. ACT indicator (vellow): indicates transmission of TCP/IP data if it flashes:
  • 3. TX indicator (yellow): indicates sending of 485 data if it flashes;
  • 4. RX indicator (green): indicates receiving of 485 data if it flashes:
  • 5. Lock indicator (green): indicates unlocking if it is lit constantly (if the auxiliary output indicator is lit in green constantly, it indicates the auxiliary device is enabled);
  • 6. CARD indicator (vellow): indicates input of Wiegand signal if it is lit.

See the C4 indicators in the following figure:

Figure 21 Indicators in the C3400

3 Connection and Installation

3.1 Case Installation

3.2 Installation of Access Control Operator Panel Wires

Figure 3-1 Access Control Operator Panel Wire Installation Diagram

Notes:

  • 1. Before connection, make sure the power supply is disconnected, because connection with power connected will cause severe damage to the equipment.
  • The access control wires must be separated according to heavy and light current; the control panel wires, electronic lock wires, and exit button wires must run through their respective casing pipes.

3.3 Control Operator Panel System Installation

Controlling two-way entry/exit of two doors

Figure 3-2 Schematic Diagram of C3-400 System Installation

Note: The diagram above takes the C3-400 for example. By contrast, only one-door two-way access is applicable to the C3-100 system; only two-door one-way or two-door two-way access is applicable to the C3-200 system.

The access control management system consists of two parts: management workstation (PC) and control operator panel. They communicate via TCP/IP and RS485 networks. On a 485 bus, each management workstation can be connected with up to 63 C3 control operator panels (preferably fewer than 32). The communication wires should be kept away from high-voltage wires as far as possible, and should be neither routed in parallel with nor bundled with power wires.

A management workstation is actually a PC connected to the network. By running the access control management software installed in the PC, access control management personnel can remotely perform various management functions, like adding/deleting a user, viewing event records, opening/closing doors, and monitoring status of each door in real time.

3.4 Control Operator Panel Connection Terminals

C3100 terminal connection diagram

C3200 terminal connection diagram

C3400 terminal connection diagram

Descriptions of the terminals:

  • 1. The auxiliary input may be connected to infrared body detectors, fire alarms, smoke detectors, etc.
  • 2. The auxiliary output may be connected to alarms, cameras, door bells, etc.
  • 3. All the terminals mentioned above are set through relevant access control software. Please see the respective software instructions for details.

Ports on the C3 control operator panel:

No. Functional Port C3-100
(One-Door
Two-Way)
C3-200
(Two-Door
Two-Way)
C3-400
(Four-Door
One-Way/Two-D
oor Two Way)
1 Wiegand card reader interface 2 4 4
2 Exit button 1 2 4
3 Control lock relay 1 2 4
4 Door sensor 1 2 4
5 Extension input × 2 4
6 Extension output 1 2 4
7 RS485 & PC communication V V V
8 RS485 extension communication × V
9 TCP/IP \sqrt{}

3.5 Connection with Door Sensors, Exit Switches, and Auxiliary Input Devices

Door sensor

A door sensor is used to sense the open/closed status of a door. With a door sensor switch, an access control panel can detect illegal opening of a door, and will trigger an output of alarm. Moreover, if a door is not closed within a specified period of time after it is opened, the door control panel will also prompt an alarm. It is recommended to select two-core wires with a gauge over 0.22 mm<sup>2</sup>. A door sensor may be omitted if it is unnecessary to monitor online the open/closed status of a door, give out an alarm when the door is not closed for a long time or there is illegal access, and use the interlock function.

Exit switch

An exit switch is a switch installed indoors to open a door. When it is switched on, the door will be opened. An exit button is fixed at a height of about 1.4m above the ground. Ensure it is located in the right position without slant, and its connection is correct and secure. (Cut off the exposed end of any unused wire and wrap it with insulating tape.) Note to guard against electromagnetic interference (such as light switches and computers). It is recommended to use two-core wires with a gauge over 0.3 \text{mm}^2 as the connection wire between an exit switch and a control panel.

Auxiliary input

C3-100 provides no auxiliary input interface; C3-200 provides two, and C3-400 provides four, which are connected to infrared body detectors, smoke detectors, gas detectors, window magnetic alarms, wireless exit switches, etc. Auxiliary inputs are set through relevant access control software. For details, please see ZKAccess4.0 User Manual

Figure 33 Connections between C3400 and Door Sensors, Exit Switches, and Auxiliary Input Devices

Note: The diagram above takes C3-400 for example. By contrast, C3-100 provides no auxiliary input interface; C3-200 provides two, and C3-400 provides four.

3.6 Connection with Wiegand Readers

C3-100 can connect two Wiegand readers in the one-door two-way mode. C3-200 provides four readers, which can be connected in the two-door two-way mode. C3-400 provides four readers, which can be connected in the two-door two-way or four-door one-way mode.

The Wiegand interfaces provided by the C3 series can be connected to different types of readers. If your card reader does not use the voltage of DC 12V, an external power supply is needed. A reader should be installed at a height of about 1.4m above the ground and at a distance of 30-50mm away from a door frame.

Figure 34 Connection between C3400 and Readers

3.7 Relay Output Connection

C3-100 has two relays (one used as a control lock by default, and the other used as an auxiliary output); C3-200 has four relays (two used as control locks by default, and the other two used as auxiliary outputs); C3-400 has eight relays (four used as control locks by default, and the other four used as auxiliary outputs).

The relays for auxiliary outputs may be connected to monitors, alarms, door bells, etc. Auxiliary outputs are set through relevant access control software. For details, please see ZKAccess4.0 User Manual .

A lock relay can be connected in the dry and wet modes, while an auxiliary output relay cannot. The following illustrates relay output connection with an example of door connection.

  • An access control operator panel provides multiple electronic lock outputs. The COM and NO terminals are applicable to the locks that are unlocked when power is connected and locked when power is disconnected. The COM and NC terminals are applicable to the locks that are locked when power is connected and unlocked when power is disconnected.
  • By setting the jumper terminal beside the lock relay, you can select the device power supply or lock power supply for the lock (that is, the wet mode or dry mode). We recommend to use the wet mode for your convience of connection.

Dry mode jumper setting: short 1-2 and 3-4, , and the device power supply will be used for the relay output.

Wet mode jumper setting: short 2-3 and 4-5, and the lock power supply will be used for the relay output.

Note: The factory default jumping is set as dry mode.

  • 3. To protect the access control system against the self-induced electromotive force generated by an electronic lock at the instant of switching off/on, it is necessary to connect a diode in parallel (please use the FR107 delivered with the system) with the electronic lock to release the self-induced electromotive force during onsite connection for application of the access control system.
  • 1. Wet mode: External power supply for NO Lock

2. Wet mode: External power supply for NC Lock

3.8 Access Control Operator Panel System Power Supply Structure

An access control operator panel is powered by +12V DC. Generally, to reduce power interference between control panels, each control operator panel should be powered separately. When high reliability is required, control panels and electronic locks should be powered respectively.

To prevent power failure of a control operator panel from making the whole system unable to work normally, the access control management system is usually required to have one UPS at least, and access control locks are powered externally to guarantee the access control management system can still work normally during power failure.

4 Access Control Operator Panel System Networking

4.1 Access Control Networking Wires and Wiring

  • 1. RS485 communication wires are made of internationally accepted shielded twisted pairs, which prove effective to prevent and shield interference.
  • 2. The power supply is 12V DC converted from 220V.
  • 3. The Wiegand readers use 6-core communication shielded wires (RVVP 6×0.5mm) (usually there are 6-core, 8-core, and 10-core types available for users to select according to the ports) to reduce interference during transmission
  • 4. As an electronic lock has a big current, it generates strong interference signal during an action. To reduce the effect of an electronic lock during an action on other elements, 4-core wires (RVV 4×0.75mm², two for a power supply and two for a door sensor) are recommended.
  • 5. Other control cables (like exit switches) are all made of 2-core wires (RVV 2\times0.5 mm<sup>2</sup>).

6. Notes for wiring:

  • Signal wires (like network cables and RS-485 wires) can neither run in parallel with nor share one casing pipe with large-power electric wires (like electronic lock wires and power cables). If parallel wiring is unavoidable for environmental reasons, the distance must be over 50cm.
  • Try to avoid use of any conductor with a connector during distribution. When a connector is indispensable, it must be crimped or welded. No mechanical force can be applied to the joint or branch of conductors.
  • In a building, distribution lines must be installed horizontally or vertically. They should be protected in casing pipes (like plastic or iron water pipes, to be selected according to the technical requirements of indoor

  • distribution). Metal hoses are applicable to ceiling wiring, but must be secure and good-looking.
  • Shielding measures and shielding connection: If the electromagnetic interference in the wring environment is found strong in the survey before construction, it is necessary to consider shielding protection for data cables when designing a construction scheme. Overall shielding protection is required if there is a large radioactive interference source or wiring has to be parallel with a large-current power supply on the construction site. Generally, shielding measures include: keeping a maximum distance from any interference source, and using metal wiring troughs or galvanized metal water pipes to ensure reliable grounding of the connection between the shielding layers of data cables and the metal troughs or pipes. Note that a shielding enclosure can have a shielding effect only when it is grounded reliably.
  • Ground wire connection method: Reliable large-diameter ground wires in compliance with applicable national standards are needed on the wiring site, and should be connected in a tree form to avoid DC loop. These ground wires must be kept far away from lightning fields. No lightning conductor can serve as a ground wire, and ensure there is no lightning current through any ground wire when there is lightning. Metal wiring troughs and pipes must be connected continuously and reliably, and linked to ground wires through large-diameter wires. The impedance of this section of wire cannot exceed 20hm. The shielding layer also must be connected reliably, and grounded at one end to guarantee uniform current direction. The ground wire of the shielding layer must be connected through a large-diameter (not smaller than 2.5mm²) wire.

4.2 TCP/IP Network Communication

The Ethernet 10/100Base-T Crossover Cable, a type of crossover network cable, is mainly used for cascade hubs and switches, or used to connect two Ethernet end-points directly (without a hub). Both 10Base-T and 100Base-T are supported.

Figure 4-1 TCP/IP Communication System Networking

4.3 RS485 Network Communication

RS485 communication wires are made of internationally accepted RVSP wires (shielded twisted pairs), which prove effective to prevent and shield interference. RS485 communication wires should be connected by means of bus cascade instead of in a star form, to achieve a better shielding effect by reducing signal reflection during communications.

  • 2. A single 485 bus can be connected with 63 access control operator panels at most, but preferably should be connected with less than 32.
  • To eliminate signal attenuation in communication cables and suppress interference, if the bus is longer than 300 meters, one 120ohm resistance is usually inserted between the first and last access control operator panels on the RS485 bus
  • 4. For this access control operator panel, putting place 8 of the DIP switch to the ON position is equivalent to parallel connection of one 120ohm resistance between the 485+ and 485- lines.

As shown in the figure below, put place 8 of the DIP switches of the first and last

control operator panels to the ON position.

Figure 4-2 RS485 Communication System Networking

4.4 DIP Switch Setting (485 Address Setting, Factory Setting, and Terminal Resistance Setting)

485 address setting

Places 1-6 of the DIP switch are reserved to set device number for RS485 communication. The code is binary, and the lower places are in the front. When the switch is set to the ON position, it indicates 1 (on); when the switch is set downwards, it indicates 0 (off).

For example, to set a device number 39=1+2+4+32, which corresponds to the binary code 111001, put places 1, 2, 3, and 6 to the ON position, as illustrated below.

485 address setting table:

Switch Setting
Place Address 1 2 3 4 5 6
Address No. 1 2 4 16 32 64
01 ON OFF OFF OFF OFF OFF
02 OFF ON OFF OFF OFF OFF
03 ON ON OFF OFF OFF OFF
04 OFF OFF ON OFF OFF OFF
05 ON OFF ON OFF OFF OFF
06 OFF ON ON OFF OFF OFF
07 ON ON ON OFF OFF OFF
08 OFF OFF OFF ON OFF OFF
09 ON OFF OFF ON OFF OFF
10 OFF ON OFF ON OFF OFF
11 ON ON OFF ON OFF OFF
12 OFF OFF ON ON OFF OFF
DI 4.11 Switch Setting
Place Address 1 2 3 4 5 6
13 ON OFF ON ON OFF OFF
14 OFF ON ON ON OFF OFF
15 ON ON ON ON OFF OFF
16 OFF OFF OFF OFF ON OFF
17 ON OFF OFF OFF ON OFF
18 OFF ON OFF OFF ON OFF
19 ON ON OFF OFF ON OFF
20 OFF OFF ON OFF ON OFF
21 ON OFF ON OFF ON OFF
22 OFF ON ON OFF ON OFF
23 ON ON ON OFF ON OFF
24 OFF OFF OFF ON ON OFF
25 ON OFF OFF ON ON OFF
26 OFF ON OFF ON ON OFF
27 ON ON OFF ON ON OFF
28 OFF OFF ON ON ON OFF
29 ON OFF ON ON ON OFF
30 OFF ON ON ON ON OFF
31 ON ON ON ON ON OFF
32 OFF OFF OFF OFF OFF ON
33 ON OFF OFF OFF OFF ON
34 OFF ON OFF OFF OFF ON
35 ON ON OFF OFF OFF ON
36 OFF OFF ON OFF OFF ON
37 ON OFF ON OFF OFF ON
38 OFF ON ON OFF OFF ON
39 ON ON ON OFF OFF ON
DI 4.11 Switch Setting
Place Address 1 2 3 4 5 6
40 OFF OFF OFF ON OFF ON
41 ON OFF OFF ON OFF ON
42 OFF ON OFF ON OFF ON
43 ON ON OFF ON OFF ON
44 OFF OFF ON ON OFF ON
45 ON OFF ON ON OFF ON
46 OFF ON ON ON OFF ON
47 ON ON ON ON OFF ON
48 OFF OFF OFF OFF ON ON
49 ON OFF OFF OFF ON ON
50 OFF ON OFF OFF ON ON
51 ON ON OFF OFF ON ON
52 OFF OFF ON OFF ON ON
53 ON OFF ON OFF ON ON
54 OFF ON ON OFF ON ON
55 ON ON ON OFF ON ON
56 OFF OFF OFF ON ON ON
57 ON OFF OFF ON ON ON
58 OFF ON OFF ON ON ON
59 ON ON OFF ON ON ON
60 OFF OFF ON ON ON ON
61 ON OFF ON ON ON ON
62 OFF ON ON ON ON ON
63 ON ON ON ON ON ON

Restoring factory setting

The silk-screened 7 (place 7) of the DIP switch is the switch for restoration of system settings. The place is set to OFF by default. When place 7 is moved

upwards and downwards for three times within 10 seconds and finally returned to the OFF position, the factory settings will be restored after the access control operator panel is restarted.

Terminal resistance setting

Place 8 is for setting the RS485 termination resistance. Putting the switch to the ON position is equivalent to parallel connection of a 1200hm termination resistance between 485+ and 485-.